Privacy Policy

1. Introduction

InterVolt Development ("InterVolt", "we", "us", or "our") is a web development, branding, and digital services business based in Ontario, Canada. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, or use our services. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

Information you provide directly: when you fill out our project configurator, contact form, or otherwise reach out to us, we may collect your name, email address, phone number, business name, website URL, project details, budget preferences, and any other information you choose to share.

Information collected automatically: like most websites, we may collect limited technical information such as your IP address, browser type, device information, pages visited, and referring URLs. This information is used in aggregate to understand how our website is used and to improve it.

3. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide quotes; deliver, manage, and improve our services; communicate with you about your project or account; send service-related updates and, with your consent, occasional marketing communications; meet legal, accounting, and regulatory obligations; and protect the security and integrity of our website and systems.

We do not sell, rent, or trade your personal information to third parties.

4. How We Share Your Information

We may share your information with trusted service providers who help us operate our business — for example, hosting providers, email delivery services, analytics tools, and payment processors — but only to the extent necessary for them to perform their services and under obligations of confidentiality.

We may also disclose information where required by law, court order, or government request, or to protect the rights, property, or safety of InterVolt Development, our clients, or others.

If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections described here.

5. Data Storage and Security

Your information is stored on secure servers, which may be located in Canada or other jurisdictions where our service providers operate. When information is processed outside Canada, it may be subject to the laws of those jurisdictions.

We use reasonable administrative, technical, and physical safeguards — including encryption in transit, access controls, and least-privilege practices — to protect your personal information against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, but we work hard to protect your data.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, to maintain our business relationship with you, and to meet legal, accounting, or reporting requirements. When information is no longer needed, it is securely deleted or anonymized.

7. Cookies and Analytics

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not function properly without them.

8. Your Rights and Choices

You have the right to request access to the personal information we hold about you, to ask for corrections if it is inaccurate or incomplete, and to withdraw consent to certain uses of your information, subject to legal and contractual restrictions.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. To exercise any of these rights, contact us at info@intervolt.net.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing them with any information.

10. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be posted on this page with the effective date. We encourage you to review it periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@intervolt.net. We will respond to privacy inquiries as quickly as possible.